Last Updated: October 29, 2024

1. Introduction

Welcome to Urban Brand Activation (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and share your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide to Us

• Contact information (name, email address, phone number, postal address)
• Payment information
• Order history and preferences
• Communication records with our customer service

2.2 Information Automatically Collected

• Device information
• IP address
• Browser type
• Cookie data
• Usage data

3. How We Use Your Information

We use your information to:

• Process your orders
• Communicate with you about your purchases
• Send you marketing communications (with your consent)
• Improve our services
• Comply with legal obligations
• Prevent fraud

4. Information Sharing and Disclosure

We may share your information with:

• Service providers and business partners
• Payment processors
• Shipping companies
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with supervisory authorities

7. Contact Us

For privacy-related inquiries, please contact us at:

Urban Brand Activation
Phone: +27 (0) 11 622 5228